Case studies

In 2011, the Millennium Challenge Corporation agreed to provide funding to the Government of Indonesia (GoI) for various projects, including the Procurement Modernisation Project (PMP) that ran from 2012 to 2018 with the objective of reducing poverty through economic growth. This project was carried out through Millennium Challenge Account Indonesia (MCA-I) and the National Public Procurement agency (LKPP) with the intention to improve the procurement function in Indonesia, through three key projects, one of which was the Human Resource Development (HRD) Project. Charles Kendall Australia was engaged to provide specialist advisory and project management services to achieve the objectives of PMP and sustain long term success.

A government organisation engaged Charles Kendall Australia (CKA) to develop and deliver customised training to all Operational Managers across the state to improve procurement and contract management skills and knowledge. CKA successfully delivered on the objectives, improving contract and procurement performance, compliance and staff skill levels.

The Planning Group within Department of Local Government, Infrastructure and Planning (DILGP), contributes to policy and legislation as well as delivers reform for planning and development assessment throughout Queensland. Upon experiencing delays and difficulties coordinating procurement-related activities, Charles Kendall Australia (CKA) was requested to provide the necessary support to the Planning Group.

At the time of engagement, the procurement function within Department of State Development (DSD) provided procurement services to within DSD, as well as to Department of Local Government, Infrastructure and Planning including subordinate groups and entities, such as Economic Development Queensland (EDQ). A machinery of government change, throughout 2012 to 2015, led to ambiguity of responsibilities and, therefore, concern with respect to the efficiency and effectiveness of EDQ’s procurement practices.

Queensland Treasury (QT) engaged Charles Kendall Australia (CKA) to update their procurement policy and procedure documentation in order to comply to the Queensland Procurement Policy 2017 (QPP 2017).

The Department of Transport and Main Roads (TMR) engaged Charles Kendall Australia to review existing contracts within the Passenger Transport (PT) Division to improve and build its procurement and contract management capabilities while minimising exposure to the risks involved in third-party transport service contracts.

In 2011, the Millennium Challenge Corporation (MCC) agreed to provide funding to the Government of Indonesia (GoI) for various projects, including the Procurement Modernisation Project (PMP) that ran from 2012 to 2018; with the objective of reducing poverty through economic growth. This project was carried out through the Millennium Challenge Account Indonesia and the National Public Procurement agency (LKPP) with the intention to improve the procurement function in Indonesia through three key projects – one of which was the Framework Contracting Project. Charles Kendall Australia (CKA) was engaged to provide specialist advisory and project management services to achieve the objectives of PMP and sustain long term success.

The Government of Nauru engaged Charles Kendall (CK) as its international procurement agent in 2013 to aid in improving its supply chain and goods provision services over the course of five years. Since undertaking these duties, CK has transformed the government's procurement standards, saving around $4 million (12% of total spend) annually and significantly increasing reliability, mitigating risk and improving probity across the entire organisation.

The Department of Transport and Main Roads (TMR) engaged Charles Kendall Australia (CKA) to embed Procurement Value Management (PVM) into the organisation and deliver savings. CKA delivered the PVM project on time and within budget, providing a consistent plan and structure to achieve estimated procurement savings of $140 million.